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FAQ

Where is Kaluk?

<p>Kaluk is located 2 kms from Rinchenpong located at an altitude of 5300 feet (1620 meter). It is part of the slightly offbeat Rinchenpong, Kaluk, Hee Bermiok sector in West Sikkim. Together Rinchenpong and Kaluk can be considered as almost the same destination as one can literally walk from one destination to the other. </p>

How to book rooms at Green Hill Resort, Kaluk?

<p>Our booking system is completely online. All bookings have to be paid 100% in advance. <p>Please follow the steps below.</p> <p>Click on the “Book Online” button below. It will open in a separate screen. Select your desired Check-in and Check-out dates. Then select the number of rooms you require and the number of persons in each room. Click on “Search”. This will display the real-time availability of our rooms on your desired dates and their respective “Room-Only” rates.</p> <p>Click on the room you desire. It will display the various meal plans for the chosen room. Click on the “Book” or “Reserve” button next to the meal plan to select it. If you need multiple rooms then you need to select the meal plan for each room one by one.</p> <p>Once all your rooms and rate plans are selected, you will have to provide your contact details now. Click on the check box “I accept the Terms.” and then click on “Confirm and Book”.</p> <p>You will now be taken to the Payment page. Complete the payment by netbanking / debit or credit cards. You will be issued a booking confirmation voucher via email immediately.</p> <p>Please feel free to call us at 7044662777 for any further enquiries. And hope to see you soon.</p>

How to reach Green Hill Resort, Kaluk?

<p>If you are driving yourself, the road from New Jalpaiguri(NJP) to Kaluk is in a reasonably good condition. It is 116km of well paved hilly roads and would take about 4 hours under normal driving conditions. The route is Siliguri-Melli-Jorethang-Kaluk. Due to weather conditions, the roads may be wet and broken at places during the monsoon, and we advise you not to self-drive unless you are used to driving in such conditions. A map is provided in Contact Us Page and we are marked in Google Maps as well.</p> <p>Taxis i.e. Bolero, Sumo etc. are available from New Jalpaiguri Station or Bagdogra airport and as on December 2018 the rates are INR4500 for a drop. Smaller cars could be hired for INR4000.</p> <p>Pakyong airport is 96 kms away and it takes about 3.5 hours from there.</p> <p>Road Distances:</p> <p>Kaluk to Ravangla – 38 kms</p> <p>Kaluk to Gangtok – 116 kms</p> <p>Kaluk to Pelling – 36 kms</p> <p>The nearest bus stand and taxi stand is at Kaluk. We will be more than happy to arrange your transportation.</p>

As a foreigner what should you be aware of?

<p>Please check for Inner Line Permit (ILP) requirements. Usually these are available at Melli and Rangpo check posts only, so please make sure you are entering Sikkim through these check posts. Other entry points in Sikkim may not issue this permit and refuse you entry. For current information, please refer website of Sikkim tourism.</p>

What types of food are available at Green Hill Resort, Kaluk?

<p>Good food is an integral part of any vacation just as a good destination. <p>At Green Hill Resort, we try to be creative with our menu. Vegetable grown from local gardens are used to the extent available. You may be aware that Sikkim is an organic state. Consequently, all vegetables are organic. We do not always get bakery bread. However, our menu offers a variety of Vegetarian and Non-Vegetarian dishes. In addition, we prepare, the special of the day based on availability. The menu spreads across Bengali, Indo-chinese, North Indian and local Sikkimese flavors. You can click here for some pictures.</p> <p>Barbecue Dinner</p> <p>At Green Hill Resort, we have open air barbecue facility. We offer barbeque dinner services subject to weather. Our cooks prepare the food on open barbecue pits. After it is done, we finally serve you the dinner fireside and under the stars.</p> <p>Note: We accept special requests at the kitchen depending on availability. We try to adhere to any dietary restrictions that you may have with prior notice. We encourage you to use the dining room for your meals, and room service is only available under exceptional conditions.</p> <p>Our Check-in and Checkout policies</p> <ul> <li>Check in 12 PM</li> <li>Check Out 10 AM</li> </ul>

What are our Terms & Conditions for Booking Cancellation Policies?

<p>All bookings have to paid in full in order to obtain a booking confirmation. In the unfortunate event that you have to cancel your confirmed booking, please note our cancellation policies below: </p> <p>75% refund if cancelled prior to and up to 30 days of checkin date.</p> <p>50% refund if cancelled prior to and up to 15 days of checkin date.</p> <p>25% refund if cancelled prior to and up to 10 days of checkin date.</p> <p>No refund on any bookings which are made at a discounted rate(if any).</p> <p>No refund on any bookings which include a public holiday, school summer vacation, festive season (Durga Puja till Lakshmi Puja, one week before until one week after Diwali, December 23rd to January 1st). </p> <p>We are unable to change booking dates for bookings made through other online channel partners(MakemyTrip, Goibibo etc) and cancellation policies for the said Channel Partner will prevail in such cases. </p> <p>Green Hill Resort reserves the right to change/modify the Terms and Conditions and without any notice. Please visit this page for the latest Terms and Conditions.</p>

How is the weather at Kaluk?

<p>Situated at 5600 ft the weather at Kaluk is comparatively mild. It is cool in the summer, rains heavily in the monsoons, and bit chilly in the winter.</p>

How is the Green Hill Resort laid out? Can I see a layout map?

<p>Green Hill Resort spreads over 2 acres of open space directly opposite the Kanchenjunga range. The cottages are separately are all on a slope, each facing the mountains. The dining room is centrally located and is about 50 feet walk from the cottages across the lawn.</p> <p><strong>We are probably not for all…</strong></p> <p>Let us accept the fact that not everyone likes everything. Similarly, Green Hill Resort may not be suitable for all. Do not come here if:</p> <p>– You are Looking for a shopping destination, and then please be aware that we are a small village in the close to a forest area. We have few shops for essentials</p> <p>– You want to be in the middle of a city life then please be aware that the nearest town, Jorethang, is about 1 hr away.</p>

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